Effective March 28, 2026

Privacy Policy

This Privacy Policy explains how Peacechat collects, uses, and protects your personal data, in compliance with India's Digital Personal Data Protection Act (DPDPA) 2023.

1. Introduction

PeaceChat (“we”, “our”, or “us”), founded by Rishabh Jain, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with India’s Digital Personal Data Protection Act (DPDPA) 2023.

2. Information We Collect

  • Account information (name, email, phone number)
  • Session data (chat and call session records)
  • Usage data (app interactions, device information)
  • Payment information (processed securely via third-party providers)

3. How We Use Your Information

  • To provide and improve our emotional support services
  • To connect you with verified listeners, coaches, and influencers
  • To process payments and manage your account
  • To comply with legal obligations under DPDPA 2023

4. Data Protection (DPDPA 2023)

We process your personal data only with your consent or for legitimate purposes as defined under the DPDPA 2023. You have the right to access, correct, and erase your personal data. All one-to-one chat and call sessions on PeaceChat are private and confidential.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. We do not sell your personal data to third parties.

6. Deleting Your Data

You can request deletion of your account and associated data at any time via our Data & Account Deletion page. Data is deactivated immediately and fully purged within 30 days.

7. Contact Us

For privacy-related queries or to exercise your DPDPA rights, contact us at support@peacechat.in.

PeaceChat is not a substitute for licensed mental health care. If you are in crisis, please contact iCall: 9152987821 or Vandrevala Foundation: 1860-2662-345.

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